∙ Complies with all internal controls and procedures related to departmental operations. ∙ Responds to guest issues, concerns and complaints in a courteous manner consistent with guest service standards ∙ Ensures all facets of slot machines, such as buttons, card readers, bill validators, touch screens, chairs pushed in, etc., in assigned sections are operational and/or in good repair or contact the appropriate Team Member to correct the issue ∙ Maintains professional radio etiquette at all times ∙ Maintains cleanliness of assigned slot sections ∙ Informs guests of slot machine pay tables and related game functionality Table Games Shift Manager at Rivers Casino Pittsburgh, PA. ∙ Notifies slot technicians when machine malfunctions require technical assistance Director of Security: Pittsburgh, PA Rivers Casino Nov 2010 - Present. ∙ Accurately completes all government and internal documents ∙ Processes guest jackpots, following Rivers and Gaming policies, up to $9,999.99 ∙ Repairs minor slot machine malfunctions and repairs such as but not limited to replacement of ticket paper, ticket jams/bill jams, game tilts, etc. ∙ Monitors the slot dispatch system, I-Pods and services lights for tasks in need of completion ∙ Solicits and processes new slot club members in to the slots rewards program
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |